Welcome to AnandaShop. By accessing or using our website (www.anandashop.com.bd), you agree to be bound by the following terms and conditions:

1. General

• These terms apply to all visitors, users, and customers of AnandaShop.

• We may update these terms at any time without prior notice.

2. Products & Orders

• All product images are for illustration purposes only. Actual products may vary.

• Orders are subject to availability and confirmation.

• We reserve the right to cancel any order if the product is unavailable or pricing is incorrect.

3. Pricing & Payment

• All prices are listed in BDT (Bangladeshi Taka) and are inclusive of applicable taxes.

• Payment must be made in full at the time of purchase via our accepted methods (bKash, Nagad, Cash on Delivery, etc.).

4. Delivery Policy

• Orders are typically delivered within 2–5 working days.

• Delivery delays may occur during public holidays or due to unforeseen circumstances.

5. Return & Refund

• Please refer to our Return Policy page for full details.

• Products must be returned in their original condition within 7 days for a refund or exchange.

6. Warranty

• Certain electric items may come with a manufacturer’s warranty. Details will be mentioned in the product description.

7. User Responsibilities

• You agree to provide accurate and complete information when placing orders.

• Any fraudulent or suspicious activity may result in account suspension or legal action.

8. Intellectual Property

• All content on AnandaShop (logo, images, text, design) is the property of AnandaShop and may not be reused without permission.

9. Limitation of Liability

• AnandaShop is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

10. Governing Law

• These terms are governed by the laws of Bangladesh. Any disputes will be handled in the appropriate courts of Dhaka.